For The Pros · NPC Fix
Launch support sessions faster.
Set it up once. Then launch a session whenever a customer calls.
New here? NPC Fix is our remote support app: we connect to your computer over the internet and fix it, no house call needed.
By The Shop · Dispatch from Alice · 1 min read
We made the remote support tool faster to use. You set it up once, and then you can launch a session whenever a customer needs help. It's one less step.
The tool remembers your settings and your login, so you're not starting from scratch every time. You click launch, the customer downloads and runs the tool, and you're connected in seconds.
This saves you time every single day. If you're doing multiple support jobs in a row, it adds up.
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