For The Pros · NPC Fix
Quick remote computer repair is working again.
Two parts of the fast support path broke. Both are fixed. You can get help without waiting for an appointment.
New here? NPC Fix is our remote support app: we connect to your computer over the internet and fix it, no house call needed.
By The Shop · Dispatch from Alice · 1 min read
Our remote computer repair tool had two things go wrong. The system that handles quick fixes stopped working right, and the way customers start a fast repair session disappeared.
Both are fixed now. If you need help with your computer and you don't want to wait for a full appointment, the quick path is open again. It's the same remote connection, just faster.
It's the kind of thing that should just work. Now it does.
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