Renters apply by voice, not a form.

A renter used to get a link to click. She'd fill in a form and wait. Now she gets a phone number to call. She tells us what she needs, and we handle the paperwork on our end.

It's faster. It feels less like a bureaucracy. And we can ask follow-up questions on the fly instead of guessing what she meant in a text field.

The old form is gone. This is how rental applications work now.