Repair customers get an offer with a real price, and they have 48 hours to say yes or no.

When a tech quotes a repair, they send an offer through our site. The offer has the work, the price, and how long it's good for. The customer sees it on their phone and can accept or decline. If they don't answer in 48 hours, the money comes back to them automatically and the offer expires.

This keeps the tech from sitting on a quote for a week. It keeps the customer from forgetting they asked for a price. Everyone knows where they stand and when a decision has to happen. The offer is a real promise, and the refund is automatic.