Repair techs get job alerts fast.

When a shop posts a repair job, the tech gets reached three ways at once: a call to his phone, an email, and a notification in the mobile app. Before, he had to log in and check the job board himself.

This matters because a repair that sits for an hour costs the customer money and the tech loses the job to someone faster. The tech hears about it before he even has to think about looking.

The tech can also turn these off if he wants. He controls which jobs he gets notified about and when he's available to take them. It's his choice, not a push he can't refuse.