Shop posted information about the owners and return policy.

A screen printing and engraving shop in Alice added two pages to its website. One tells you about the business and the people who run it. The other explains what happens if you're not happy with an order, how returns and fixes work, what the guarantee covers, and how to get in touch if there's a problem.

This matters because it answers the questions people actually have before they order. You know who you're buying from, and you know the shop stands behind the work. It's not hidden in fine print somewhere. It's straightforward and easy to find.

Trust builds when you can see the people behind the business and you know the rules upfront.