We fix your computer over the internet.

We shipped a new version of our remote computer repair tool. When you let a technician in, they can only access the part of your computer they need to fix. You stay in control the whole time.

This matters because a lot of people are rightly nervous about letting someone remote in. With this change, we connect to your desktop, fix the problem, and that's it. No lingering permissions. No access to your files or other programs.

The setup is still simple. You run the app, click the button, and we're in. It just doesn't ask for more power than it needs.