When you call a plumber, they know what you need.

You call a local plumber about a busted water line. That call used to show up on their phone as uncategorized, no detail at all. Now they get a notification that says water line repair, right there in the subject line.

This matters because a pro gets dozens of calls a week. When they see what you actually need before they pick up the phone, they can grab the right tools, check their schedule faster, and give you a real answer instead of a maybe. You get faster callbacks and fewer follow-up calls asking what the hell you wanted in the first place.

We fixed how the notification gets sent to them. Instead of showing nothing, it pulls the actual service type from when you made the request. It's a small change that saves everyone time.