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New Services · NPC Fix

Your computer gets faster remote fixes.

We added a stronger tool so our technician can fix more without stopping to ask for help.

New here? NPC Fix is our remote support app: we connect to your computer over the internet and fix it, no house call needed.

By The Shop · Dispatch from Alice · 1 min read

When we fix your computer over the internet, our technician might hit a problem that needs a stronger tool. Before, they had to stop, ask me for permission, and wait. Now they can upgrade their tools right there without pausing the repair.

We also fixed a bug that broke the simple support mode. If you call in with a basic problem, the technician can start helping right away without a long setup process. That's back and running.

This is behind the scenes, but it means your repair gets done faster and smoother. Less waiting, more fixing.

Ready when you areSee it on NPCLocal

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