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Your Calls · NPC Fix

Your computer gets fixed faster.

We rebuilt our remote support tool to work better.

New here? NPC Fix is our remote support app: we connect to your computer over the internet and fix it, no house call needed.

By The Shop · Dispatch from Alice · 1 min read

We connect to your computer over the internet and fix it without coming to your house. The tool worked, but it was slow and clunky for the technician on our end.

We rebuilt it as a Windows application that runs on our tech's computer. It's faster and more responsive. The technician can control your computer more smoothly. We can help more customers at the same time without things slowing down.

For you, it just means the tech who connects to your machine can fix it quicker. You call, we connect, we fix. That's the whole point.

Ready when you areVisit NPCLocal

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