New Services · NPC Fix
Your computer gets fixed without the house call.
We connect remotely and handle it while you watch or step away.
New here? NPC Fix is our remote support app: we connect to your computer over the internet and fix it, no house call needed.
By The Shop · Dispatch from Alice · 1 min read

We rebuilt how we fix computers over the internet. It's simpler to set up, faster to use, and actually works when your machine is acting weird.
Here's how it works: your tech support person sends you a link. You click it, we connect to your computer, and they fix what's broken. No waiting for an appointment. No stranger in your living room. They see your screen, type commands, it's done.
The old way made you download and install stuff and restart. Now you get one file that handles everything on its own. If something breaks during setup, you see what went wrong so we can help.
It works on Windows. You can sign in a few different ways. The connection itself is faster than before, so you're not watching your mouse move in slow motion while they work.
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