For Businesses · Lowbies
Your five-star review stays honest.
How we word perfect ratings on our business directory.
By The Shop · Dispatch from Alice · 1 min read
You see a business with a perfect 5.0 star rating and you think it's too good to be true. Sometimes it is. Sometimes the rating is real but old, or based on a handful of reviews, or the business changed and the rating didn't catch up.
We run a business directory for the Coastal Bend. When a business has a perfect rating, we changed how we describe it. The wording now stays true even if the rating shifts a little. It's a small shift, but it keeps the claim honest when things change.
A rating should match what you'll actually get today, not what happened last year.
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