For The Pros · NPCLocal
Your info is private, techs see less.
Your tech only sees the repair they need to do. We keep your info private.
New here? NPCLocal is our local-services site that connects Coastal Bend folks with local pros, plus a jobs board.
By The Shop · Dispatch from Alice · 1 min read
When a repair tech gets assigned a job, they see the device, the problem, and what they're getting paid. They don't see your account balance, your phone number, or anything else about you.
This was a privacy gap that got closed. A tech should only know what they need to do the work. Everything else stays between you and the shop.
The change happened quietly, but it matters. You're safer, and the tech's screen is simpler.
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