Your repair starts faster.

When a tech gets a job offer, they need to give an estimate. Typing it out on a phone is tedious. Starting today, they can talk through it instead. The system records what they say and creates a written estimate that shows to the customer. If they want to edit it, they can. If it's right, they move forward.

This happens right where the tech already is when they accept the work. No jumping to a different app. They just speak into the phone like they're texting a friend.