If a repair tech misses your rush window, you get your money back.

You book a rush repair and the tech agrees to a tight timeline. Then they don't show up in that window. Starting today, you don't have to chase anyone down for a refund. The money comes back to you if the job didn't happen when they promised.

This matters because rush work costs more. You're paying extra for speed, and if speed doesn't happen, that extra money shouldn't stick around. The tech still gets paid for the repair itself, but the rush fee goes back to you.

The tech can still move the job if something real comes up. But if they do, they have to reach out and reschedule with you. The booking system prevents the same time slot from being sold to two people, and the refund happens automatically if the deadline gets missed.