For Businesses · NPCLocal
Repair workers get job alerts through every channel at once.
A posted job hits call, email, and phone notification with the tech's own settings, so they never miss work.
New here? NPCLocal is our local-services site that connects Coastal Bend folks with local pros, plus a jobs board.
By The Shop · Dispatch from Alice · 1 min read
When a customer books a repair, the technician gets notified. Not by email alone. Not by phone alert alone. By whatever channels they set up. Phone call, text, email, app notification, or all of them. The tech picks how they want to hear about work, and the system respects that.
This cuts down on missed jobs. A tech who ignores email but always answers calls gets calls. A tech who prefers the app gets a notification. No more 'I didn't see that job' because the message landed somewhere they never check.
The job itself shows only the repair that needs doing, not the customer's name or address until the tech accepts. That keeps the tech safe and keeps the customer's information private until there's a real commitment to the work.
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