New Services · NPC Fix
Getting remote computer help just got simpler.
Download one program. We connect to your computer over the internet and fix it. No tech degree needed.
New here? NPC Fix is our remote support app: we connect to your computer over the internet and fix it, no house call needed.
By The Shop · Dispatch from Alice · 1 min read
We make software that lets someone help you fix your computer without being in the same room. You download it, run it, and in a couple of minutes we can see your screen and work on the problem. The setup used to feel like installing an entire operating system. Now it walks you through each step and tells you what's happening if something goes wrong.
The whole point is you should be able to download this, run it, and have us connected in a couple of minutes. No phone call to figure out what went wrong. No staring at a blank screen wondering if it worked. You get help without the hassle.
We still have rough edges on older machines, but the path is clearer now. If you've ever tried to get remote help before, you know how much that matters.
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